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PRIVACY POLICY
PRINCIPLES OF PERSONAL DATA PROCESSING
trading companies FreshWeed s.r.o
Registered office: Příčná 1892/4, Prague 1, 110 00
identification number: 09013041
entered in the commercial register at the Municipal Court in Prague under no. stamp C 329149
- The company FreshWeed s.r.o., with registered office at Příčná 1892/4, Prague 1, 110 00, ID: 09013041, registered in the commercial register kept at the Municipal Court in Prague under file no. C 329149 (hereinafter referred to as " FreshWeed "), collects and processes personal data of natural persons as part of its activities. FreshWeed takes care of the protection of your personal data, and therefore undertakes to process your personal data only in the ways specified in this Personal Data Processing Policy (hereinafter referred to as the " Policy "). The so-called "personal data administrator" is the person who decides on the purposes and means of collecting and processing your personal data. Unless otherwise stated in other policies relating to specific processing purposes, FreshWeed is the controller of personal data.
- This Policy governs the mutual rights and obligations of FreshWeed, as a personal data controller, and natural persons, as personal data subjects (hereinafter referred to as “ User ”) providing personal data to FreshWeed. Their subject is in particular the regulation to what extent and for what purpose personal data will be processed, who and how personal data will be processed and to whom personal data may be made available, as well as information on the right of access to personal data, the right to correct personal data, and other rights according to the relevant legal regulations.
- The processing of personal data by FreshWeed is carried out in accordance with all relevant legal regulations, including Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons in connection with the processing of personal data and on the free movement of such data (hereinafter referred to as " GDPR ”).
- By checking consent on the web platform, the user agrees to the processing of his personal data, such as in particular (but not exclusively): first and last name, age, company, residential address, registered office, identification number, tax identification number, e-mail address, telephone number, as well as as well as other data that the User will provide to FreshWeed in the future in person, via the web platform www.freshweed.cz , e-mail or telephone conversation (for customers and suppliers from among natural persons, we also process the title, position, company name and payment data, such as bank account number, IBAN, BIC) (hereinafter all together only as " Personal data ”). Title, position and company name are also processed in the case of representatives and employees of customers and suppliers in the form of legal entities. In the event that you provide us with the Personal Data of any other person (for example, the contact details of your colleague or family member), you are obliged to provide such person with a copy of this Personal Data Processing Policy at the same time. In the event that the User voluntarily discloses his social security number, the provisions of this Policy also apply to this information.
- We also process some data related to the connection of Users (such as your IP address, the domain name of your connection provider, the type of your browser, operating system and platform), statistical data and information regarding your behavior, habits and preferences (this information relates to the pages visited, requested information and time spent on our website).
- By ticking the consent box, the user gives his consent to FreshWeed, as the controller of Personal Data, processing his Personal Data provided during registration and communication on the web platform www.freshweed.cz , as well as other Personal Data provided in accordance with these Policies.
- The User declares that he/she has familiarized himself/herself with these Policies and agrees with their wording. Personal data is provided voluntarily for a period of twenty (20) years for the purposes specified in these Policies. The user acknowledges that the withdrawal of consent does not affect the legality of the processing based on the consent that was given before its withdrawal. The User can exercise his rights towards FreshWeed by sending an e-mail to the address info@freshweed.cz.
- Personal data cannot be processed without the proper fulfillment of legal reasons. We therefore only process your Personal Data as a User:
- due to the performance of the contract between you and the administrator or for the implementation of measures taken at your request before the conclusion of the contract;
- due to the controller's legitimate interest in providing direct marketing;
- with your free, express and specific consent to the processing of your Personal Data for one or more specific purposes, including the provision of direct marketing;
- if the processing is necessary to fulfill our legal obligation arising from the law or other legal regulation; or
- if the processing is necessary to protect the vital interests of you or another natural person;
- if the processing is necessary for the purposes of our legitimate interests and does not unreasonably interfere with your interests or fundamental rights and freedoms.
- The user agrees to the processing of Personal Data by FreshWeed for the purposes of:
- the sending of information and commercial communications by FreshWeed (sending newsletters and promotional emails about our goods and services and other related information, for example through targeted advertising on social networks;
- processing (personalized) orders and informing Users about the status of their order (if necessary);
- the formulation of additional service offers by FreshWeed, primarily related to business opportunities in the area of purchasing goods;
- monitoring our activities (measurement and development of sales statistics, number of customers, etc.);
- managing our IT, including managing our IT infrastructure and the smooth running of our business;
- improving the quality of our goods and services;
- protection of our economic interests;
- managing our archiving systems;
- answers to questions from authorities or courts;
- compliance with the law;
- mergers and acquisitions;
- fraud prevention;
- preparation of offers and fulfillment of contracts (including communication with subcontractors);
- purchases, invoicing and accounting;
- monitoring activities on our premises, including compliance with relevant regulations, including health and safety regulations;
- organization of promotional events and campaigns;
- planning and delivery of goods and services to customers (including any communication with subcontractors);
- customer relationship management; and
- answers to customer questions.
- The User agrees to be contacted by FreshWeed or its partner by email or telephone.
- The user agrees to send information related to the web platform www.freshweed.cz and the services provided here and/or with FreshWeed to the User's email address, or with information about these services by phone.
- The User acknowledges that he is obliged to provide his Personal Data correctly and truthfully and that he is obliged to inform the Company without undue delay of a change in his Personal Data being processed.
- The User confirms that the Personal Data provided is accurate and that he has been informed that the provision of Personal Data is voluntary. The User declares that he has been informed that he can revoke his consent to the processing of Personal Data in relation to the Company by written notice delivered to the Company's address.
- FreshWeed can entrust a third party as a processor with the processing of the User's Personal Data.
- Personal data is processed manually and automatically in electronic information systems, in electronic or paper form, always with high technical, organizational and personnel security in accordance with the requirements of the GDPR and applicable legal regulations in connection with the protection of Personal data. In order to protect data, including Personal Data, FreshWeed has adopted an appropriate form of security, incl. technical, organizational and personnel measures. For maximum safety, control, technical and safety procedures defined by law or internal regulations are implemented. All persons who come into contact with Personal Data from their job position (or as part of contractually assumed duties) are trained and bound by confidentiality obligations.
- The user has the following rights:
- Right of access to Personal Data . The User has the right to obtain confirmation from FreshWeed as to whether or not Personal Data relating to him is being processed and, if so, he has the right to obtain access to such Personal Data and the following information:
- processing purposes;
- category of Personal Data concerned;
- recipients or categories of recipients to whom the Personal Data has been or will be made available, in particular recipients in third countries or in international organizations;
- the planned period for which the Personal Data will be stored or, if it cannot be determined, the criteria used to determine this period;
- the existence of the right to request from FreshWeed the correction or deletion of Personal Data concerning the User or the restriction of their processing, or to object to such processing;
- the right to file a complaint with a supervisory authority;
- all available information about the source of Personal Data, if not obtained from the User.
- The right to request from FreshWeed a copy of the processed Personal Data, if the rights and freedoms of other persons are not adversely affected. For additional copies upon request by the User, FreshWeed may charge a reasonable fee based on administrative costs. If the User submits a request in electronic form, the information will be provided in the electronic form that is commonly used, unless the User requests another method.
- Right to rectification . The User has the right to have FreshWeed correct inaccurate Personal Data concerning him without undue delay. Taking into account the purposes of processing, the User has the right to supplement incomplete Personal Data, including by providing an additional statement.
- The right to erasure (the right to “be forgotten”). The User has the right to have the Company delete the Personal Data concerning him without undue delay, and the Company has the obligation to delete the Personal Data without undue delay if one of the following reasons is given:
- Personal data are no longer needed for the purposes for which they were collected or otherwise processed;
- The User revokes the consent on the basis of which the Personal Data was processed, and there is no other legal reason for the processing;
- The User objects to the processing of Personal Data for direct marketing purposes;
- Personal data has been processed unlawfully;
- Personal data must be deleted to comply with a legal obligation set out in the law of the European Union or the Czech Republic;
- Personal data was collected in connection with the offer of information society services based on the consent given by the child.
- Right to restriction of processing . The User has the right to have FreshWeed restrict processing in any of the following cases:
- The User denies the accuracy of the Personal Data for the time required for FreshWeed to verify the accuracy of the Personal Data;
- the processing is illegal and the User refuses to delete the Personal Data and requests instead to restrict their use;
- FreshWeed no longer needs the Personal Data for processing purposes, but the User requires them to determine, exercise or defend legal claims.
- Right to portability of Personal Data . The User has the right to receive the Personal Data relating to him/her provided by FreshWeed in a structured, commonly used and machine-readable format, and the right to transfer such data to another controller without FreshWeed preventing it, in the event that:
- the processing is based on consent to the processing of Personal Data or it concerns the processing of Personal Data for the purpose of concluding and fulfilling a contract with the User; and at the same time
- processing is done automatically.
When exercising his right to data portability, the User has the right to have the Personal Data transferred by FreshWeed directly to another controller, if this is technically feasible. The right to portability of Personal Data must not adversely affect the rights and freedoms of third parties.
- Right to object . If Personal Data is processed for direct marketing purposes, the User has the right to object at any time to the processing of Personal Data concerning him for this marketing, which also includes profiling (i.e. any form of automated processing of Personal Data consisting in its use to evaluate certain personal aspects relating to the User) as far as this direct marketing is concerned. If the User objects to processing for direct marketing purposes, Personal Data will no longer be processed for these purposes.
- The right not to be the subject of an automated decision, incl. profiling . The User has the right not to be the subject of any decision based solely on automated processing, including profiling (i.e. any form of automated processing of Personal Data consisting of their use to evaluate some personal aspects relating to the User), which has legal effects for him or affects him in a similar way significantly affects. This right does not apply if the automated decision is necessary for the conclusion or performance of the contract between the User and FreshWeed, or is based on the express consent of the User; however, in these cases, the User has the right to human intervention in the automated decision by FreshWeed, the right to express his opinion and the right to challenge the automated decision.
- The right to lodge a complaint with the supervisory authority . The user has the right to file a complaint against the processing of his Personal Data by FreshWeed with the supervisory authority, which is the Office for the Protection of Personal Data, based in Plk. Sochora 27, 170 00 Prague 7.
- The right to withdraw your consent . If the processing of Personal Data is based on the User's consent, the User has the option to withdraw his consent to the processing at any time by sending an electronic message to the address info@freshweed.cz. The withdrawal of consent does not affect the processing of Personal Data carried out by FreshWeed on the basis of another legal title, in particular for the purpose of fulfilling the contract, or the legality of the processing that was based on consent until the moment of its withdrawal.
- FreshWeed is entitled to process and analyze all information from the User's orders and requests, such as the specifications of the purchased goods, and to use this data for its internal needs or the formulation of a more favorable offer.
- Handling of User complaints is handled by FreshWeed via the electronic address info@freshweed.cz or telephone +420 792 756 800.
- This Policy may be changed at any time. All future changes to the processing of Personal Data as described in this Policy will be notified to the User in advance through our web platforms (for example through pop-up windows) and through normal communication channels (for example by e-mail).
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